- Published on: 20 Jan 2026
- Last updated on: 20 Jan 2026
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Know Your Consumer (KYC) verification is mandatory for personal loans to keep the process safe. Personal loans are unsecured, so verifying the borrower’s identity is very important. Lenders follow the KYC process to reduce fraud and follow ethical practices. More people now prefer instant digital loans, which makes KYC even more important.
Therefore, this ensures the loan process is secure, stops impersonation, and protects borrowers’ financial details from misuse. In this article, you will learn why KYC is required for personal loans. You will also understand how it keeps your information safe and why it is an important step to get loans quickly and securely.

KYC, or Know Your Customer, is a mandatory process followed by all financial institutions to verify a customer’s identity before providing financial services such as personal loans, credit cards, or savings accounts. This process is regulated under the Prevention of Money Laundering Act (PMLA), 2002, with oversight from the Reserve Bank of India (RBI).
KYC verification involves:
KYC verification processes should be followed by all the lenders (banks & NBFCs) and authorised financial organisations.
Banks and Non-Banking Financial Companies (NBFCs) use multiple KYC methods to ensure compliance and verify borrowers accurately.
1. Digital KYC (Digilocker-based or Aadhaar-based)
2. Video KYC (V-KYC)
3. Offline KYC

KYC verification is a mandatory government requirement. Lenders (banks or NBFCs) should never issue a personal loan without confirming a borrower’s identity. Here’s why KYC is crucial:
1. Prevent Identity Theft and Fraud borrower
According to the Credit Information Bureau (India) Limited (CIBIL’s) 2023 report, nearly 1 in 8 loan-related frauds involve someone using another person’s identity to get loans. Fraudsters often misuse stolen Aadhaar numbers or PAN details.
KYC prevent such misuses by verifying:
Without proper KYC, both lenders and customers risk financial loss.
2. Comply with the Reserve Bank of India (RBI) Rules
The RBI requires KYC under:
Lenders must comply to maintain their licenses. Non-compliance can lead to suspension of loans or regulatory penalties.
3. Prevent Money Laundering
According to the PMLA, banks or NBFCs must verify customers thoroughly before issuing loans.
KYC ensures that:
This reduces financial risks and makes digital lending safer.
4. Assessing Creditworthiness
Through KYC, lenders can confirm that a customer’s information is genuine.
They check:
This verification process identifies the real identity of the borrower and prevents the repeat profile.
5. Ensures Safe Digital Loan
According to the RBI, over 55% of retail loans in 2020 were issued online.
KYC ensures digital borrowers are protected through:
Lenders cannot release funds without proper KYCin digital lending processes.
6. Lower Credit Risk for Banks and NBFCs
Unauthorised personal loans are high-risk. KYC helps banks or NBFCs manage this by confirming:
A secure KYC environment promotes a healthier and safer lending ecosystem.

Borrowers should have the following ready:
These documents help ensure identity authentication and address verification for a smooth loan process.
Strong KYC checks allow banks or NBFCs to:
As a result, borrowers experience minimal delays and receive reliable updates throughout the loan process.

KYC verification is mandatory before any loan can be disbursed. If a borrower’s KYC is incomplete or missing, lenders must follow strict procedures to ensure compliance and protect both parties.
Here’s what typically happens:
According to RBI guidelines, no financial institution is allowed to provide funds without complete KYC verification. This ensures legal compliance, fraud prevention, and secure lending for both banks, NBFCs and borrowers.
In certain situations, banks or NBFCs may require updated KYC information even while you are repaying a loan. Keeping your documents current ensures smooth processing and compliance throughout the loan tenure.
Banks or NBFCs may request updated KYC in cases such as:
Maintaining up-to-date KYC documents helps prevent delays, ensures secure transactions, and makes managing loan repayments hassle-free.

KYC verification is not just about compliance; it also safeguards borrowers while helping lenders manage risks. By verifying your identity and documents, KYC ensures a secure and transparent lending process.
Key protections for borrowers include:
By confirming your identity, KYC creates a trustworthy environment that benefits both borrowers and lenders, making the lending process safer, faster, and more reliable.
KYC verification is the key element for safe and efficient personal lending. From identity verification to protecting against misuse of digital platforms, KYC safeguards both borrowers and lenders while keeping the process compliant with RBI guidelines.
A smooth KYC journey makes your personal loan process more secure, personalised, and efficient. With DMI Finance Personal Loan, once your KYC is complete, you benefit from competitive interest rates, minimal documentation, a paperless journey, and digital loan management through the app. By verifying your identity, you accelerate risk checks and approvals, ensuring funds reach your account without unnecessary delays.
1. Will my personal loan be approved first, and KYC done later?
No. As per RBI guidelines, lenders are required to follow the complete KYC process before disbursing or sanctioning a personal loan.
2. Is it necessary to update the KYC for every new personal loan?
Yes. Lenders may also seek fresh KYC every time you apply for a loan, as they need to ensure that the information provided by you is up-to-date and accurate.
3. My Aadhaar and PAN have different addresses. Will my personal loan application get rejected?
Not all the time. Lenders may consider alternate proof of address, such as utility bills, rental agreements, or passports.
4. If the KYC verification is successful, does that guarantee my personal loan approval?
No, KYC is just proof of who you are. It still requires your credit score, income, ability to repay the loan, and the lender’s rules.
5. Can I complete my KYC if my phone number isn’t registered with Aadhaar?
Yes. You can confirm your identity with offline KYC, or by sending in other documents like a passport or driver’s license.
6. How much time does it usually take to get KYC verified for a personal loan?
KYC, whether online or on video, can be completed in a few minutes. Offline KYC might be time-consuming if documents need to be reviewed.
7. Can somebody else do my KYC on my behalf?
No. KYC must be done by the applicant. Lenders have to verify your identity directly, not indirectly through a third party.
8. I am an existing customer of the lender. Does that mean I should still undergo KYC?
Sometimes. In case your documents have expired or in case there is a legal requirement, the lender may request them.
9. If video KYC fails when I am applying for a personal loan, what will happen?
You may be instructed to retry the process or complete KYC through a different method (such as uploading documents online).
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